Shipments and returns

Your pack shipment

If you live in Canada, Hawaii, Alaska or any other territory located in North America please call us or contact us before you purchase!

if Packages are generally dispatched within 2 days after receipt of payment and are shipped via Fed EX, UPS or USPS with tracking and drop-off with signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Bicycles most of the times have free shipping and handling unless other offers are available.

Bicycle boxes are amply sized and your items are well-protected.


All deliveries are made exclusively to the 50 states of the United States and Washington D.C. Some restrictions or higher shipping costs may apply to deliveries due to its location. Unless otherwise stated, delivery will be made directly from our warehouse to the address provided by You. Delivery times vary; therefore, any time provided is only a guide. shall be entitled to involve third parties to satisfy its contractual obligations without being required to notify the buyer. Obvious damage to the item from transport or packaging damaged during transport must be reported to upon receipt.

RETURNS / CANCELATIONS allows buyers the right to cancel or return an order in accordance with' Returns Policy, which may change from time to time in' sole discretion. If You cancel an order to which the cancellation provisions apply, You will be entitled to a refund of the final sale price (including shipping costs if no items have been shipped) You have paid even if the goods are not damaged or incorrect. Sale fees are not eligible for a refund. These cancellation rights end fourteen days after the day the buyer received the goods or a notification that the goods are ready for collection. Some exceptions may apply. If an exception does apply, it will be noted on the returns policy page. Exclusions include Coupons, Voucher Offers, and all Sale fees (Shipping and Handling), and any Used items. If You are found to be in bad standing due to fraudulent behavior, excessive refund requests, or other such behavior, You are deemed to be in breach of the Terms & Conditions and will not be eligible for a refund. If You wish to cancel an order, You must inform by email that You want to cancel within the time period noted above. Cancellations by phone will not be accepted. The following contact detail must be used: may accept cancellation requests via Email in' sole discretion. In order to complete a cancellation or return, You must return the received product or products in new condition. Shipping expenses for returns will be paid by You unless goods are found to be damaged in which it will need to follow' and the shipping carriers conformities. will not accept a return if You are unable to return the service or product received or are only able to return it in part or in a damaged or used condition. Should incur additional costs for insufficient postage on the return, these costs will be deducted from any previous payment remitted by You. Should not be able to deliver the product ordered for any reason, You will have the option to accept an alternative but comparable item, as determined by in its sole discretion, or receive a refund of the final sale (including shipping costs and sale fees, if any) You have paid.


We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. We may change, restrict access to, suspend or discontinued the site or any part of it at anytime. The information, content and services on the site are provided on an "as is" basis. When you use the site and or participate therein, you understand and agree that you participate at your own risk.

Disclaimer of Warranty and Liability Regarding Purchases from hereby disclaims any and all liability from claims arising from trip packages offered on the site. will not be liable for any damages or injuries, whether physical or emotional, that occur or are received during a trip purchased or offered on the,, or sites. is not liable for flight delays, loss of baggage, or other losses that occur during a trip offered on the,, or sites. All new products are sold with the manufacturer's limited warranty only. warrants solely that the products sold to You under these terms shall have the characteristics specified in' specifications for such products as set forth in the description of each sale and assumes no further warranties. The warranty period and service varies by manufacturer and product. The full text of any such warranty is available, free of charge, upon written request to Warranty is excluded for the delivery of any used products. EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, MAKES NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, OR ANY RELATED SERVICES PERFORMED BY "Órbita" OR ANY OF ITS AGENTS OR SUBCONTRACTORS IN CONNECTION WITH ANY ORDER, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.YOU AGREE THAT SHALL NOT BE LIABLE FOR PERSONAL INJURY AND PROPERTY DAMAGE RESULTING FROM THE USE, IMPROPER HANDLING, MODIFICATION, OR MISUSE OF THE PRODUCTS BY YOU OR ANY OTHER PERSON FOLLOWING DELIVERY BY / Aplash Inc. IN NO EVENT SHALL BE LIABLE TO YOU OR ANY OTHER PERSON FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR GOODWILL, LOSS-OF-USE DAMAGES OR ADDITIONAL EXPENSES INCURRED, WHETHER PURSUANT TO A CLAIM IN CONTRACT, TORT OR OTHERWISE, AND WHETHER IN AN ACTION FOR BREACH OF WARRANTY OR OTHERWISE.

Please do also visit our Terms & Conditions of use and Privacy Policy pages for more information.